For Patients | Hospital Amenities

ATM Machines

There are ATM Machines located near the Bliss Wing elevators, Ground Floor, and in the first floor of Medical Office Building, 85 Seymour St.

Auxiliary Store

The Auxiliary Store is a custom gift shop experience located on the first floor of the Bliss Wing, directly east of the elevators and the main lobby. It offers a wide selection of merchandise and Online Shopping convenience, with same day delivery on many items.

Shop Online, Hours of Operation and More Info ››

Hartford Hospital’s Services for Deaf and Hearing Impaired

To ensure effective communication with patients and their companions who are deaf or hard of hearing, we provide appropriate auxiliary aids and services free of charge. These aids and services include, but are not limited to sign language and oral interpreters, TTY’s, note-takers, written materials, telephone handset amplifiers, assistive listening devices and systems, and closed captioning of most hospital programs.

Please ask your nurse or other hospital personnel for assistance, or contact Guest Services at 860.972.1400 (voice) or 860.972.2260 (TTY).

Accessibility for People with Disabilities

In accordance with the laws and regulations cited below, Hartford Hospital does not discriminate on the basis of race, color, national origin, disability, or age in the admission or access to, or treatment or employment in it's programs or activities.

The Hospital's Liaison for Regulations and Accreditation, who can be reached at 860.972.2900 or pager 860.299.8451, at all times, has been designated to coordinate our efforts to comply with the *U.S. Department of Health and Human Services regulations implementing these Federal laws. You may contact the Liaison for further information about these regulations and our grievance procedure for the resolution of discrimination complaints. Upon admission, patients will be notified of availability of rooms designated to accommodate the special needs of people with disabilities. If such needs are not identified or vocalized upon admission, and present themselves at a later point in the patient's stay, the patient will be transferred to a unit/room with an accessible bathroom as soon as one is available and the transfer is approved by the patient's physician.

For further information about the regulations and Hartford Hospital's grievance procedure for resolution of complaints alleging any action prohibited by the regulation, contact Hartford Hospital Administration at 860.972.2180 or the Hospital’s Liaison for Regulations and Accreditation at 860.972.2900

Interpreter Services

Hartford Hospital is committed to providing deaf, hearing impaired and non-English speaking patients and their families interpretation services. This policy will allow healthcare providers access to interpretation services to support patients and their families in understanding and being understood during their hospitalization. This is accomplished by utilizing outside agencies, employee interpreters and the Language Line which provides access to phone translation 24 hours a day, seven days a week including holidays. Contact your nurse to arrange for in interpreter. Deaf or hearing-impaired patients have the right to an interpreter, and to assistive listening devices such as TTY, amplified phones and closed-caption television. Your nurse will assist you in obtaining an interpreter and assistive listening devices. If you have any questions or concerns, please contact Guest Services at 860.972.1400 or extension 21400 (from any hospital phone).

Pet Therapy

There's nothing like a warm puppy to boost anyone's spirits! That fact is fairly well accepted everywhere, even in the medical field. At Hartford Hospital, our Pet Therapy Program currently has several dogs participating in the program. The goal of the program is to reduce the patients' stress of hospitalization. We have found that the canine volunteers bring joy to patients and staff alike.

Prior to becoming a volunteer, each dog fulfills all Hartford Hospital requirements, including extensive veterinarian medical and behavioral protocols. The Pet Therapy dogs wear blue bandanas and an official hospital identification badge for easy recognition.

Pet Therapy dogs, accompanied by their owners and trained facilitators are scheduled to visit patients every Tuesday and Wednesday, from 1:00 p.m. to 3:00 p.m., and 6:00 p.m. to 8:00 p.m. However, special requests for visits can be made through the Department of Volunteer Services, 860.972.2198. If you have a personal pet that would like to visit you during your stay, please ask your nurse and speak to the Nurse Manager on your floor to see if any special arrangements can be made.

Public Phones

Public phones are located in the main lobby, throughout the hospital, and in the hospital's cafeteria. The staff will assist you in locating a public phone.

WiFi Internet Access

Patients and visitors can connect to the Internet using a laptop or smartphone from most areas on the hospital campus using our free public WiFi. Simply connect to "HHC-Public", agree to the usage terms and you'll have access to the Internet.