Patient Safety & Quality

Our health care team is committed to making your stay with us as safe as possible. In order for this to happen we are asking patients and families to partner with us so we can provide the best possible care.

You can trust that your health care team will do everything to ensure you are comfortable and safe while we address your health care needs. If there is anything we can do, speak up! You have the right to considerate, respectful, and safe care.

We urge you, the patient, to take an active role in your care. Clear communication between you and your caregivers will ensure you have all the information you need to decide what is best for you to produce the best outcome. Be an active member of your health care team!

Patient Safety & Quality Information:

Hartford Hospital is proud to be one among the highest-quality hospitals in the United States. Top-quality healthcare and patient safety are central to everything we do at Hartford Hospital. Our mission is to “promote, restore and maintain the health of all the people we serve,” and that means adhering to evidence-based standards of care and always putting patient safety first.

Arriving at Hartford Hospital

Upon arriving at Hartford Hospital, you may have questions and concerns. There are several things you can do to help us address those needs and keep you safe.

During Your Stay

Be an active decision maker about your care. Let caregivers know about your concerns and goals so that everyone can work to meet your needs. Some medical terms can be hard to understand, so ask for terms to be explained. Also, ask questions before and after treatments you have received and the care you have been given to make sure you stay informed.


When it is time to leave the hospital, it is important that you understand your discharge plan to ensure your continued safety and comfort

Ethics Consultation Service

Hartford Hospital established its Ethics Committee in 1982, one of the first hospitals in the state to do so.

Performance Measures

Hartford Hospital is dedicated to providing you with up-to-date information on our performance on key process of care standards as set by the Centers for Medicare and Medicaid Services (CMS) and The Joint Commission (our accrediting body). We also provide data for a number of key measures that go beyond those required by CMS.

Patient Safety & Quality

  • 860.972.0941

    Please do not hesitate to call if you have questions or concerns about your care at Hartford Hospital!